SERUNA FAQs

HOW DO I CONTACT YOU?

There are lots of ways to get in touch, complete the form contact us online, WhatsApp us on 0761259270 or send us an email: serunacollection@gmail.com

CAN I PRE-ORDER OR RESERVE PRODUCTS ONLINE?

We are unable to reserve items or accept pre-orders on our online store. However, we do have this service on offer at times via social media and WhatsApp. To keep up to date with new products and offers to sign up to receive email newsletters, request to join our email list, request to join our WhatsApp list or follow us on social media. Email: serunacollection@gmail.com WhatsApp: +27761259270

DO YOU HAVE A SHOP I CAN VISIT?

We do have regular pop up stores as well as Open Days. We also do see clients by appointment as well. If you are based in Cape Town, please follow our Facebook and Instagram page to keep track of our events. To keep up to date with events, sign up to receive email newsletters, request to join our WhatsApp list or follow us on social media. Email: serunacollection@gmail.com  WhatsApp: +27761259270

WHAT SIZE SHOULD I ORDER?

Our products are available in different sizes and lengths. To measure the most suitable length, we advise measuring from your shoulder to hem/where you would like the dress to fall.

Our garments are constructed according to standard sizing. For more detail take a look at our Size Guide or the individual garment sizing on the particular page of the item. We recommend measuring your bust/waist/hips in cm and then comparing these measurements against our size chart to find out which size would be the most suitable for you.

Please note, unless stated, the measurements on our size chart are body measurements and not garment measurements. However, if the sizing chart is loaded on the product page with the heading Garment Measurements then they are the actual measurements.